Process Automation
Eliminates the need to manually enter order and delivery data, reducing errors and increasing order processing speed.
Integration with Delivery Services
Integration with delivery services involves connecting a company’s software to the logistics and courier systems. Implementing these integrations allows for the automation of order processing, delivery tracking, warehouse management, and other logistical operations. This integration ensures seamless data exchange between the company and delivery services, optimizing business processes and increasing operational efficiency.
Integration with delivery services may include connections to various systems used for order management, logistics, and accounting. These may include CRM systems, ERP systems, warehouse management systems, online stores, other e-commerce platforms, transport management systems, shipment tracking systems, accounting software, and more.
Our company offers integrations with popular delivery services in Ukraine, such as Nova Poshta, Ukrposhta, Justin, Glovo, and others.
Benefits of Integrating with Delivery Services
Enhanced Tracking
Integration allows for real-time tracking of delivery status, increasing transparency and customer trust.
Logistics Optimization
Integration with delivery services improves route planning and optimization, reducing logistics costs.
Increased Customer Satisfaction
Ensures timely order delivery and quick responses to customer inquiries about order status.
Reduced Logistics and Delivery Costs
Automation and optimization of delivery processes reduce routine work and lower labor and logistics costs.
Analytics and Reporting for Quality Operations
Allows data collection on deliveries and analysis to improve logistical processes and make informed management decisions.
Key Features of Delivery Service Integration
- Automated Invoice Creation: The system automatically generates transport invoices based on order data.
- Real-Time Tracking: Enables real-time tracking of orders and deliveries for both the company and customers.
- Integration with CRM and ERP Systems: Ensures fast and seamless data exchange between various company systems and delivery services.
- Warehouse Management: Integration with delivery services enhances the automation of inventory management processes, improving inventory control.
- Automatic Notifications: Sends notifications to customers about the status of their orders via SMS, email, or other communication channels.
- Logistics Efficiency Analysis: Collects and analyzes delivery data to optimize logistics processes.
Our Advantages
Years of Experience
Over 12 years of experience in business automation in Ukraine.
More than 400 successful projects in various industries.
Customized Solutions
We work with various software systems and select the one that best suits your business.
Certified Specialists
At every stage—business process analysis, implementation, training—qualified specialists are involved.
Prompt Technical Support
You will receive assistance whenever needed: remotely (online) or on-site.
Stages of Delivery Service Integration
Company Needs Analysis
Conduct consultations with management and the logistics department to determine the main requirements for integration. Evaluate current business processes and identify bottlenecks that need automation. Define the scope of work and create a technical specification.
During this stage, additional work is discussed, such as setting up or modifying existing software systems—developing additional documents, forms, directories, etc.
Selection of Delivery Services and Software
Determine the delivery services to be integrated (e.g., Nova Poshta, Ukrposhta, Justin, Glovo, Meest, etc.). Choose the integration software that best meets the company’s requirements. Compare the capabilities of different systems and their suitability for the company’s needs.
Determine when separate software is needed and when existing system capabilities can be used for integration.
Software Implementation and Configuration
Install the selected software on servers and workstations or configure cloud systems and services. Set up system parameters for integration with delivery services.
In some cases, this stage may not be necessary if existing information systems already have the required integration tools, in which case they just need to be properly configured.
System Customization
Not all systems have the necessary tools for setting up integration and automatic data exchange. Certain directories or documents may be missing. Often, documents are set up for manual work but may not be entirely suitable for automatic data exchange (missing required fields, non-standard data entry order, etc.).
Additionally, this stage involves setting up or developing additional reports to monitor automated work with delivery services.
Integration with CRM, ERP, and Other Company Systems
For each software system that requires integration with delivery services, a specific set of tasks is performed, including:
- Connecting and configuring the installed integration software, if necessary.
- Obtaining the necessary data for integration from delivery service operators.
- Setting up integration and verifying data exchange quality.
Testing Integrations and Updated Configurations
Integrations are launched in test mode, with data exchanged between the delivery service operator and the company’s information systems, if necessary. Test reports are generated and checked. Errors, if any, are corrected.
Staff Training
Typically, after integrating with delivery services, the work of the staff becomes easier, but training is still necessary, though it will not be as complex as when implementing new systems. Methodological materials and instructions on working with the software within the completed integrations are also developed and handed over to the client.
Launch of Integrations in Operational Mode and Support
The company fully transitions to automated work with delivery services. Our specialists provide user assistance during the first months of operation, monitor integration quality, and offer ongoing technical support and assistance with updates to client or operator information systems, when integration settings may need to be updated.
Integration with Delivery Services: A Key Step to Improving Business Efficiency
Integrating with delivery services allows companies to enhance the efficiency of logistics processes, ensure timely order delivery, and reduce costs associated with record-keeping and delivery management. It’s a crucial step for business development and ensuring competitiveness in the market.
Order a specialist consultation—we’ll call you back at a convenient time and answer your questions!
guarantee
of quality consultation
